NHS wants to hear from you

AN NHS health information service is looking for user feedback after two successful years of operation.

NHS Inform wants to hear from users of the service about their experiences and suggestions for future developments.

Since it was set up in 2010 NHS Inform has evolved to address particular key issues, including mental health, musculoskeletal care, palliative care and health screening.

Head of health of information services at NHS 24 Lynne Huckerby said: “NHS inform has really expanded in the last two years, not just in the range of advice we provide but also in the ways in which people can access the information.

“In addition to the website and our advice line, we also share health information via Facebook and Twitter. People without the internet can access health and care information services via digital tv.

“We know people value NHS Inform for providing quality assured health information, the recent outbreak of Legionnaires Disease in Edinburgh saw a sharp increase in visitors to our website and our health information advisors were able to answers calls about the outbreak via a special helpline we set up on behalf of colleagues in NHS Lothian and the Scottish Government.

“NHS inform is now asking people to use the feedback form on the website at www.nhsinform.co.uk http://www.nhsinform.co.uk/Further Information/Feedback.aspx so that they can let us know what they think of the service and how they think it should develop in the future.”

For information visit www.nhsinform.co.uk or call 0800 224488, 8 a.m. to 10 p.m., seven days a week, facebook.com/nhsinform and Twitter at twitter.com/nhsinform.