Infirmary team scoops top prize

Members of the support services team from Arbroath Infirmary who won the NHS Excellence Award at Thursday's awards ceremony held at Ninewells Hospital, Dundee. Pictured are, from left, back - Carrie Anne Stephen, Liz Murray, Ailsa McCabe, Caroline Selkirk, deputy chief executive; Sandy Watson, chairman; Alison Rogers, Bob Mayers and Kirsty Whitton: front -  Ellie Hamilton, Sheila Pudney, EdieMcLean, Brian Taylor and Joyce Dickson. Picture Ron Cathro Photography.

Members of the support services team from Arbroath Infirmary who won the NHS Excellence Award at Thursday's awards ceremony held at Ninewells Hospital, Dundee. Pictured are, from left, back - Carrie Anne Stephen, Liz Murray, Ailsa McCabe, Caroline Selkirk, deputy chief executive; Sandy Watson, chairman; Alison Rogers, Bob Mayers and Kirsty Whitton: front - Ellie Hamilton, Sheila Pudney, EdieMcLean, Brian Taylor and Joyce Dickson. Picture Ron Cathro Photography.

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A multi-disciplinary team of Arbroath Infirmary support services, nursing, medical and allied health professionals has won a top NHS award.

They were chosen as winners of the NHS Tayside Quality Award for 2013 for their ‘Go the Extra Smile’ project from 11 finalists at Ninewells Hospital, Dundee, last Wednesday.

The award was handed over to the delighted team members by NHS Tayside chairman Sandy Watson and non-executive member of Tayside NHS Board Alison Rogers.

The winning project has created a person-centred approach towards patient care and safety through the introduction of a new daily patient safety trial.

Support services staff including porters and domestics now take part in a daily safety briefing to identify important elements relating to patient safety such as infection, bed movement, sight and/or hearing impairment, nutritional and hydration requirements and if the patient has a cognitive impairment.

Edith McLean, support services manager at Arbroath Infirmary said: “We have created an environment where we know our patients, their likes and dislikes, and any safety issues that may potentially arise.

“We now consider our roles within support services as being an essential part of a caring, compassionate multi-disciplinary team with the patient at the core of our service. We are absolutely delighted to have won the Quality Award. It recognises the hard work of all staff involved in this project.”

Mr Watson commented: “Huge congratulations go to the team at Arbroath Infirmary and all of the category winners and finalists.”