Time for change at Arbroath station?

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One of the train services terminating at Arbroath has been named the least punctual service in Scotland, prompting ScotRail to promise improvements.

Dutch firm Abellio, which now operates ScotRail, has released figures as part of a report on the performance of services in Scotland, and the 16.11 Glasgow Queen Street to Arbroath, has been singled out as arriving on time only 6.1 per cent of the time.

The 16.11 terminates in Arbroath Monday to Saturday, and the report measured how many of that service arrived within 59 seconds of schedule, with the score reducing by 2 points for every minute it was late.

ScotRail stressed that over the last four months the 16.11 service has had a Public Performance Measure of 80 per cent which is how the industry measures a company’s performance and reliability.

A ScotRail Alliance spokesman said: “We are committed to running an ‘On Time’ railway and transforming rail travel in Scotland.

“We have identified timetable issues that are impacting upon the performance of our 16.11 Glasgow Queen Street to Arbroath service.

“Our train planners are working hard to fix these in our improved national timetable from Sunday, December 13.”