Local B&B scoops another accolade

editorial image

The Arbroath winners of tourism ambassador at the Angus Ahead awards recently showed off their boutique B&B to Provost Helen Oswald.

The owners of Brucefield House Esther and Raymond Knighton welcomed the Angus Provost and explained how they acquired the empty building turning it into award winning accommodation.

The couple bought Brucefield House when they retired and with no gas and each room requiring complete renovation, it was a large project that took 18 months to complete.

Now, five years on with guests arriving from all over the world, the pair have never looked back.

Raymond explained: “We had no idea it would take off as much as it has.

“We see customers coming back year on year requiring a very high standard of quality experience.

“We have worked hard to continually meet this standard and are number one now on Trip Advisor in the UK for the best night’s sleep.”

The owners employ a staff of eight people, who they rigorously train to meet high standards of service.

They often employ school leavers in addition to their core staff to give them a unique training experience that they can then use to further their careers in the hospitality industry.

And on her visit to Brucefield House, Provost Helen Oswald says the accommodation is leading the way in Angus for tourism.

She said: “This award recognises enterprises that demonstrate excellence in tourism.

“Winner - Brucefield five star B & B owners Esther and Raymond Knighton lead the way on this type of tourism provision in Angus.

“With beautiful accommodation and a line up of customer-led accolades the business easily impressed the judges of the Angus Ambassador awards.

“The attention to detail and excellence in service provision is clearly a priority for the owners.”